FAS Research Computing - Authentication outage – Incident details

Starfish experiencing degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Authentication outage

Resolved
Major outage
Started 5 days agoLasted about 8 hours

Affected

Authentication

Operational from 6:44 AM to 6:44 AM, Major outage from 6:44 AM to 2:14 PM, Operational from 2:14 PM to 2:14 PM

Authentication

Operational from 6:44 AM to 6:44 AM, Major outage from 6:44 AM to 2:14 PM, Operational from 2:14 PM to 2:14 PM

Updates
  • Resolved
    Resolved

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu