OOD/VDI apps down, holystore01 performance issues

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Resolved

Major outage

Started 6 days agoLasted about 2 hours

Affected

VDI/OpenOnDemand

Cannon Open OnDemand/VDI

FASSE Open OnDemand/VDI

Storage

Holystore01 (Tier 0)

Updates

Resolved
August 05, 2025 at 5:08 PM
Resolved
August 05, 2025 at 5:08 PM
The root cause is related to a filesystem outage. The filesystem is available again and load has dropped. The clusters and OOD are responding again. If a job failed, you will need to restart it.
Investigating
August 05, 2025 at 3:16 PM
Investigating
August 05, 2025 at 3:16 PM
OOD apps that rely on Singularity images are currently unavailable due to holystore01 performance issues. The following apps may have trouble launching from the virtual desktop:

Cannon:
- RStudio Server
- Containerized Remote Desktop
FASSE
- RStudio Server
- Containerized Remote Desktop
- HeavyAI
Files on holystore01 may be intermittently inaccessible as well. We are currently investigating this incident.

FAS Research Computing - OOD/VDI apps down, holystore01 performance issues – Incident details

OOD/VDI apps down, holystore01 performance issues