FAS Research Computing - Connection issues – Incident details

Cannon Compute Cluster (Holyoke) experiencing degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Connection issues

Resolved
Operational
Started 22 days agoLasted 3 days

Affected

VDI/OpenOnDemand

Degraded performance from 4:03 PM to 3:19 PM

Cannon Open OnDemand/VDI

Degraded performance from 4:03 PM to 3:19 PM

FASSE Open OnDemand/VDI

Degraded performance from 4:03 PM to 3:19 PM

Websites & Tools

Partial outage from 4:03 PM to 3:19 PM

SPINAL (FAS Informatics)

Partial outage from 4:03 PM to 3:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We continue to experience a number of outages and connection issues in various systems. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu