FAS Research Computing - Slurm Scheduler high load – Incident details

All systems operational

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Slurm Scheduler high load

Resolved
Degraded performance
Started over 1 year agoLasted about 2 hours

Affected

Cannon Cluster

Degraded performance from 3:17 PM to 5:16 PM

SLURM Scheduler - Cannon

Degraded performance from 3:17 PM to 5:16 PM

Updates
  • Resolved
    UTC
    Resolved
    The scheduler load has returned to normal. A root cause was identified and remediated.
  • Identified
    UTC
    Identified
    The scheduler is experiencing a high load at the moment which may manifest as slowness, timeout or general instability for job scheduling. We are actively working to mitigate this.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu