FAS Research Computing - Loss of nodes in row 7c – Incident details

Globus Data Transfer experiencing partial outage

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Loss of nodes in row 7c

Resolved
Partial outage
Started 5 days agoLasted about 20 hours

Affected

Cannon Cluster

Partial outage from 8:52 PM to 5:06 PM

Cannon Compute Cluster (Holyoke)

Partial outage from 8:52 PM to 5:06 PM

Updates
  • Resolved
    Resolved

    Cooling has been restored and the impacted nodes are back online. This incident has been resolved.

  • Identified
    Identified
    Due to a cooling issue for these nodes, we will leave them down until we have an all-clear from the facility or vendor. All other nodes are up and running and thew cluster is otherwise operating normally. We will update as the situation changes.
  • Investigating
    Investigating
    Cannon nodes in 7c02-12 are down. We are investigating.