Experiencing partially degraded performance

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE | Academic


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https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Login node and ood/vdi authentication loop

Resolved
Operational
Started about 1 month ago Lasted about 1 hour

Affected

Login Nodes
Login Nodes - Boston
Login Nodes - Holyoke
FASSE login nodes
VDI/OpenOnDemand
Cannon VDI (Open OnDemand)
Updates
  • Resolved
    Resolved

    This incident has been resolved. Authentication is working normally again.

  • Identified
    Identified

    Login nodes are working normally, VDI nodes will need to be rebooted.

  • Investigating
    Investigating

    Authentication fails when logging into login.rc.fas.harvard.edu or directly to a login node.

    We are investigating.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu