FAS Research Computing - VDI unresponsive – Incident details

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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VDI unresponsive

Resolved
Operational
Started over 3 years agoLasted 2 minutes

Affected

OpenOnDemand/OOD

Operational from 2:42 PM to 2:44 PM

Cannon Open OnDemand

Operational from 2:42 PM to 2:44 PM

FASSE Open OnDemand

Operational from 2:42 PM to 2:44 PM

Updates
  • Resolved
    UTC
    Resolved

    Normal VDI operation has resumed.

  • Investigating
    UTC
    Investigating

    VDI is unresponsive or results in an error. We are currently investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu