FAS Research Computing - Partial compute outage due to cooling failure – Incident details

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Partial compute outage due to cooling failure

Resolved
Operational
Started over 2 years agoLasted about 12 hours

Affected

Cannon Cluster

Operational from 2:52 AM to 3:06 PM

Cannon Compute Cluster (Holyoke)

Operational from 2:52 AM to 3:06 PM

FASSE Cluster

Operational from 2:52 AM to 3:06 PM

FASSE Compute Cluster (Holyoke)

Operational from 2:52 AM to 3:06 PM

Updates
  • Resolved
    Resolved

    The cooling issue for the affected nodes has been resolved and they are back in service.

  • Update
    Update

    The following FASSE partitions are fully down:

    • fasse
    • fasse_bigmem
    • test

    The following Cannon partitions are fully down:

    • test
    • gpu
    • gpu_mig
    • bigmem
    • unrestricted
    • seas
    • itc_cluster
    • imasc
    • huce_cascade
    • geophysics
    • conroy
    • davies
    • edwards
    • giribet
    • ortegahernandez
    • pehlevan
    • xlin
    • zon

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating an outage tied to a cooling failure in row 7c. More details as we're made aware of them. No ETA for returning down nodes to service at this time.