Partial compute outage due to cooling failure

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Resolved

Operational

Started over 3 years agoDecember 07, 2022Lasted about 12 hoursDecember 07, 20222:52 AM3:06 PMUTC

Affected

Cannon Cluster

Cannon Compute Cluster (Holyoke)

FASSE Cluster

FASSE Compute Cluster (Holyoke)

Updates

Resolved
December 07, 2022 at 3:06 PMUTC
Resolved
December 07, 2022 at 3:06 PMUTC
The cooling issue for the affected nodes has been resolved and they are back in service.
Update
December 07, 2022 at 1:50 PMUTC
Update
December 07, 2022 at 1:50 PMUTC
The following FASSE partitions are fully down:
- fasse
- fasse_bigmem
- test
The following Cannon partitions are fully down:
- test
- gpu
- gpu_mig
- bigmem
- unrestricted
- seas
- itc_cluster
- imasc
- huce_cascade
- geophysics
- conroy
- davies
- edwards
- giribet
- ortegahernandez
- pehlevan
- xlin
- zon
We are continuing to work on a fix for this incident.
Investigating
December 07, 2022 at 2:52 AMUTC
Investigating
December 07, 2022 at 2:52 AMUTC
We are currently investigating an outage tied to a cooling failure in row 7c. More details as we're made aware of them. No ETA for returning down nodes to service at this time.

FAS Research Computing - Partial compute outage due to cooling failure – Incident details

Partial compute outage due to cooling failure