FAS Research Computing - Geschichte beachten

Teilweise herabgesetzte Leistung festgestellt

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Beeinträchtigte Leistung

SLURM Scheduler - Cannon - Beeinträchtigte Leistung

Cannon Compute Cluster (Holyoke) - Beeinträchtigte Leistung

Boston Compute Nodes - Beeinträchtigte Leistung

GPU nodes (Holyoke) - Beeinträchtigte Leistung

seas_compute - Beeinträchtigte Leistung

Funktionsfähig

SLURM Scheduler - FASSE - Funktionsfähig

FASSE Compute Cluster (Holyoke) - Funktionsfähig

Funktionsfähig

Kempner Cluster CPU - Funktionsfähig

Kempner Cluster GPU - Funktionsfähig

Funktionsfähig

FASSE login nodes - Funktionsfähig

Funktionsfähig

Cannon Open OnDemand/VDI - Funktionsfähig

FASSE Open OnDemand/VDI - Funktionsfähig

Funktionsfähig

Netscratch (Global Scratch) - Funktionsfähig

Home Directory Storage - Boston - Funktionsfähig

Tape - (Tier 3) - Funktionsfähig

Holylabs - Funktionsfähig

Isilon Storage Holyoke (Tier 1) - Funktionsfähig

Holystore01 (Tier 0) - Funktionsfähig

HolyLFS04 (Tier 0) - Funktionsfähig

HolyLFS05 (Tier 0) - Funktionsfähig

HolyLFS06 (Tier 0) - Funktionsfähig

Holyoke Tier 2 NFS (new) - Funktionsfähig

Holyoke Specialty Storage - Funktionsfähig

holECS - Funktionsfähig

Isilon Storage Boston (Tier 1) - Funktionsfähig

BosLFS02 (Tier 0) - Funktionsfähig

Boston Tier 2 NFS (new) - Funktionsfähig

CEPH Storage Boston (Tier 2) - Funktionsfähig

Boston Specialty Storage - Funktionsfähig

bosECS - Funktionsfähig

Samba Cluster - Funktionsfähig

Globus Data Transfer - Funktionsfähig

Geschichte beachten

Dez. 2025

Scheduling down on Cannon
  • Gelöst
    Gelöst

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Update
    Update

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Analyse
    Analyse

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Gelöst
    Gelöst
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Analyse
    Analyse
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Gelöst
    Gelöst

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Analyse
    Analyse

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Gelöst
    Gelöst

    This incident has been resolved. All Tier 1 shares are accessible.

  • Analyse
    Analyse

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Gelöst
    Gelöst

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Analyse
    Analyse

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Nov. 2025

Coldfront outage
  • Gelöst
    Gelöst

    This alert was a false alarm. Coldfront is operating normally.

  • Analyse
    Analyse
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Gelöst
    Gelöst

    This test incident has been resolved.

  • Analyse
    Analyse

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Gelöst
    Gelöst
    The Slurm scheduler is back online.
  • Identifizierung
    Identifizierung
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Abgeschlossen
    November 14, 2025 um 23:00
    Abgeschlossen
    November 14, 2025 um 23:00
    Maintenance has completed successfully
  • In Bearbeitung
    November 14, 2025 um 22:00
    In Bearbeitung
    November 14, 2025 um 22:00
    Maintenance is now in progress
  • Geplant
    November 14, 2025 um 22:00
    Geplant
    November 14, 2025 um 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Gelöst
    Gelöst

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identifizierung
    Identifizierung
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

Okt. 2025

Holystore01 is degraded.
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Analyse
    Analyse

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Gelöst
    Gelöst

    The license server is responding normally again.

  • Update
    Update
    We are currently investigating this incident.
  • Analyse
    Analyse

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Abgeschlossen
    Oktober 06, 2025 um 17:00
    Abgeschlossen
    Oktober 06, 2025 um 17:00
    Maintenance is now in progress
  • In Bearbeitung
    Oktober 06, 2025 um 13:00
    In Bearbeitung
    Oktober 06, 2025 um 13:00
    Maintenance is now in progress
  • Geplant
    Oktober 06, 2025 um 13:00
    Geplant
    Oktober 06, 2025 um 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Gelöst
    Gelöst

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identifizierung
    Identifizierung

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

Okt. 2025 zu Dez. 2025

Nächste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu