FAS Research Computing - OOD apps down – Details zu Vorfällen

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
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Aktuellen Status anzeigen

OOD apps down

IdentifizierungTeilausfall

Betroffen

OpenOnDemand/OOD

Teilausfall aus 5:57 PM zu 12:00 AM

Cannon Open OnDemand

Teilausfall aus 5:57 PM zu 12:00 AM

FASSE Open OnDemand

Teilausfall aus 5:57 PM zu 12:00 AM

  • IdentifizierungUTC

    The bug causing this has been identified, and we are continuing to work on a fix for this incident.

    Although the browser NoVNC connection may not connect, you can use the session credentials in the VNC Desktop Client tab for the session to connect to the running session from a VNC client like TurboVNC.

  • AnalyseUTC

    Several OOD apps on both Cannon and FASSE may display a "Failed to connect to server" error after the job has started. They include:

    • Remote Desktop

    • Matlab

    • Stata

    • SAS

    • Knime

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu