FAS Research Computing - License servers down – Details zu Vorfällen

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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License servers down

Gelöst
Teilausfall 30 %
Aufgetreten am vor 9 MonatenDauerte etwa 1 Stunde

Betroffen

OpenOnDemand/OOD

Funktionsfähig aus 6:57 PM zu 7:01 PM, Beeinträchtigte Leistung aus 7:01 PM zu 7:46 PM

Cannon Open OnDemand

Funktionsfähig aus 6:57 PM zu 7:01 PM, Beeinträchtigte Leistung aus 7:01 PM zu 7:46 PM

FASSE Open OnDemand

Funktionsfähig aus 6:57 PM zu 7:01 PM, Beeinträchtigte Leistung aus 7:01 PM zu 7:46 PM

Software & Licensing

Teilausfall aus 6:57 PM zu 7:46 PM

License Servers

Teilausfall aus 6:57 PM zu 7:46 PM

Aktualisierung
  • Gelöst
    Gelöst

    The license server is responding normally again.

  • Update
    Update
    We are currently investigating this incident.
  • Analyse
    Analyse

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu