FAS Research Computing - Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak – Details zu Vorfällen

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Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak

Gelöst
Teilausfall 30 %
Aufgetreten am vor 11 MonatenDauerte 4 Tage

Betroffen

Cannon Cluster

Teilausfall aus 9:45 PM zu 4:06 PM

SLURM Scheduler - Cannon

Teilausfall aus 9:45 PM zu 4:06 PM

Cannon Compute Cluster (Holyoke)

Teilausfall aus 9:45 PM zu 4:06 PM

Boston Compute Nodes

Teilausfall aus 9:45 PM zu 4:06 PM

GPU nodes (Holyoke)

Teilausfall aus 9:45 PM zu 4:06 PM

seas_compute

Teilausfall aus 9:45 PM zu 4:06 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • Überprüfung
    UTC
    Überprüfung

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • Update
    UTC
    Update

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • Identifizierung
    UTC
    Identifizierung

    Row 8A18 (row 8A rack18) will also be shut down.

  • Analyse
    UTC
    Analyse

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu