FAS Research Computing - Netscratch - some directories stalled/unavailable – Details zu Vorfällen

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Netscratch - some directories stalled/unavailable

Gelöst
Teilausfall
Aufgetreten am vor mehr als 1 JahrDauerte 1 Tag

Betroffen

Storage

Teilausfall aus 3:05 PM zu 3:12 PM, Funktionsfähig aus 3:12 PM zu 2:52 PM, Teilausfall aus 2:52 PM zu 4:24 PM

Netscratch (Global Scratch)

Teilausfall aus 3:05 PM zu 3:12 PM, Funktionsfähig aus 3:12 PM zu 2:52 PM, Teilausfall aus 2:52 PM zu 4:24 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifizierung
    UTC
    Identifizierung

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Gelöst
    UTC
    Gelöst
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Analyse
    UTC
    Analyse
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu