FAS Research Computing - holylabs inaccessible - cluster paused – Details zu Vorfällen

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

Gelöst
Funktionsfähig
Aufgetreten am vor fast 3 JahrenDauerte etwa 22 Stunden

Betroffen

Cannon Cluster

Funktionsfähig aus 6:00 PM zu 4:02 PM

SLURM Scheduler - Cannon

Funktionsfähig aus 6:00 PM zu 4:02 PM

Cannon Compute Cluster (Holyoke)

Funktionsfähig aus 6:00 PM zu 4:02 PM

Boston Compute Nodes

Funktionsfähig aus 6:00 PM zu 4:02 PM

GPU nodes (Holyoke)

Funktionsfähig aus 6:00 PM zu 4:02 PM

OpenOnDemand/OOD

Funktionsfähig aus 6:00 PM zu 4:02 PM

Aktualisierung
  • Gelöst
    Gelöst

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Analyse
    Analyse

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Gelöst
    Gelöst

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identifizierung
    Identifizierung

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Analyse
    Analyse

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu