FAS Research Computing - A100 GPU issue – Details zu Vorfällen

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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A100 GPU issue

Gelöst
Betriebsbereit
Aufgetreten am vor mehr als 3 JahrenDauerte 986 Stunden 51 Minuten

Betroffen

Cannon Cluster

Betriebsbereit aus 3:00 PM zu 5:51 PM

GPU nodes (Holyoke)

Betriebsbereit aus 3:00 PM zu 5:51 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    Firmware updates have resolved this issue.

  • Update
    UTC
    Update

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • Identifizierung
    UTC
    Identifizierung

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • Analyse
    UTC
    Analyse

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu