VM and Ceph infrastructure issues - also affects FASRC ticket system - Details zu Vorfällen - FAS Research Computing

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Gelöst

Funktionsfähig

Aufgetreten am vor mehr als 3 JahrenDauerte etwa 2 Stunden

Betroffen

VDI/OpenOnDemand

Cannon Open OnDemand/VDI

Storage

CEPH Storage Boston (Tier 2)

Websites & Tools

FASRC Ticket System (ServiceNow)

Aktualisierung

Update
Januar 24, 2023 um 19:41
Update
Januar 24, 2023 um 19:41
The Ceph/VM cluster issues have subsided and performance should be back to normal.
Gelöst
Januar 19, 2023 um 16:55
Gelöst
Januar 19, 2023 um 16:55
The virtual infrastructure is responding normally again.
This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.
Identifizierung
Januar 19, 2023 um 15:00
Identifizierung
Januar 19, 2023 um 15:00
An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

Updates will be posted here.

FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Details zu Vorfällen

VM and Ceph infrastructure issues - also affects FASRC ticket system