FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Details zu Vorfällen

Alle Systeme betriebsbereit

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Gelöst
Betriebsbereit
Aufgetreten am vor mehr als 3 JahrenDauerte 1 Stunde 55 Minuten

Betroffen

OpenOnDemand/OOD

Betriebsbereit aus 3:00 PM zu 4:55 PM

Cannon Open OnDemand

Betriebsbereit aus 3:00 PM zu 4:55 PM

Storage

Betriebsbereit aus 3:00 PM zu 4:55 PM

CEPH Storage Boston (Tier 2)

Betriebsbereit aus 3:00 PM zu 4:55 PM

Websites & Tools

Betriebsbereit aus 3:00 PM zu 4:55 PM

FASRC Ticket System (ServiceNow)

Betriebsbereit aus 3:00 PM zu 4:55 PM

Aktualisierung
  • Update
    UTC
    Update

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Gelöst
    UTC
    Gelöst

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identifizierung
    UTC
    Identifizierung

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu