FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Details zu Vorfällen

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VM issue affecting FASSE VDI and Tier2 storage

Gelöst
Teilausfall
Aufgetreten am vor mehr als 4 JahrenDauerte etwa 2 Stunden

Betroffen

OpenOnDemand/OOD

Teilausfall aus 4:00 PM zu 5:42 PM

FASSE Open OnDemand

Teilausfall aus 4:00 PM zu 5:42 PM

Storage

Teilausfall aus 4:00 PM zu 5:42 PM

CEPH Storage Boston (Tier 2)

Teilausfall aus 4:00 PM zu 5:42 PM

Virtual Machines

Teilausfall aus 4:00 PM zu 5:42 PM

Virtual Infrastructure - Holyoke

Teilausfall aus 4:00 PM zu 5:42 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Identifizierung
    UTC
    Identifizierung

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Analyse
    UTC
    Analyse

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu