FAS Research Computing - Bemærk historie

Alle systemer er operationelle

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Operationel

SLURM Scheduler - Cannon - Operationel

Cannon Compute Cluster (Holyoke) - Operationel

Boston Compute Nodes - Operationel

GPU nodes (Holyoke) - Operationel

seas_compute - Operationel

Operationel

SLURM Scheduler - FASSE - Operationel

FASSE Compute Cluster (Holyoke) - Operationel

Operationel

Kempner Cluster CPU - Operationel

Kempner Cluster GPU - Operationel

Operationel

FASSE login nodes - Operationel

Operationel

Cannon Open OnDemand - Operationel

FASSE Open OnDemand - Operationel

Operationel

Netscratch (Global Scratch) - Operationel

Home Directory Storage - Boston - Operationel

Tape - (Tier 3) - Operationel

Holylabs - Operationel

Isilon Storage Holyoke (Tier 1) - Operationel

Holystore01 (Tier 0) - Operationel

HolyLFS04 (Tier 0) - Operationel

HolyLFS05 (Tier 0) - Operationel

HolyLFS06 (Tier 0) - Operationel

Holyoke Tier 2 NFS (new) - Operationel

Holyoke Specialty Storage - Operationel

holECS - Operationel

Isilon Storage Boston (Tier 1) - Operationel

BosLFS02 (Tier 0) - Operationel

Boston Tier 2 NFS (new) - Operationel

CEPH Storage Boston (Tier 2) - Operationel

Boston Specialty Storage - Operationel

bosECS - Operationel

Samba Cluster - Operationel

Globus Data Transfer - Operationel

Bemærk historie

apr. 2022

boslogin04 down
  • Løst
    UTC
    Løst

    boslogin04 is back up

  • Identificeret
    UTC
    Identificeret

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Løst
    UTC
    Løst

    Please contact us if you see any lingering node issues.

  • Identificeret
    UTC
    Identificeret

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Løst
    UTC
    Løst

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Overvåger
    UTC
    Overvåger

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Undersøger
    UTC
    Undersøger

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Overvåger
    UTC
    Overvåger

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

mar. 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • Løst
    UTC
    Løst

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Identificeret
    UTC
    Identificeret

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • Løst
    UTC
    Løst

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identificeret
    UTC
    Identificeret

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Undersøger
    UTC
    Undersøger

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • Løst
    UTC
    Løst

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Undersøger
    UTC
    Undersøger

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

feb. 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
  • Løst
    UTC
    Løst

    This issue has been resolved.

  • Identificeret
    UTC
    Identificeret

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
  • Løst
    UTC
    Løst

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Undersøger
    UTC
    Undersøger

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
  • Løst
    UTC
    Løst

    This issue has been resolved and holystore01 is back to normal.

  • Overvåger
    UTC
    Overvåger

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Identificeret
    UTC
    Identificeret

    holystore01 may be inaccessible on some cluster nodes.

  • Undersøger
    UTC
    Undersøger

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

feb. 2022 til apr. 2022

Næste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu