FAS Research Computing - h-nfs11-p down – Hændelsesdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

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h-nfs11-p down

Løst
Delvist udfald
Påbegyndt 23 dage sidenVarede 144 timer 33 minutter

Påvirket

Storage

Delvist udfald fra 7:33 PM til 8:07 PM

Holyoke Tier 2 NFS

Delvist udfald fra 7:33 PM til 8:07 PM

Opdateringer
  • Løst
    UTC
    Løst

    The vendor has replaced the necessary hardware components, and FASRC engineers have installed updates and confirmed working status. No data was affected.

    All h-nfs11-p shares should be accessible again once more.

    If you notice any irregularities, please reach out at rchelp@rc.fas.harvard.edu

  • Opdatering
    UTC
    Opdatering

    The vendor has dispatched parts. The vendor has indicated that this may not get fixed until Monday, but the storage team is pressing them to accelerate that timeline. We will update here when we know more.

    Thanks for your understanding.

  • Opdatering
    UTC
    Opdatering

    After lengthy troubleshooting, h-nfs11-p is still down. The vendor is scheduling a datacenter visit for on-site repairs. We will update as we know more.

  • Identificeret
    UTC
    Identificeret

    Our engineers are diagnosing the root cause of the failure and are working with the vendor to troubleshoot further

    We are continuing to work on a fix for this incident.

  • Undersøger
    UTC
    Undersøger

    h-nfs11-p is currently down. The following shares are inaccessible on FASSE

    • ncf_cnl01

    • ncf_cnl02

    • ncf_cnl03

    • ncf_cnl04

    • ncf_gspdata

    • ncf_mri_l3

    • cnl05

    • cnl06

    • eldaief

    • ncf_apps

    • jcamprodon_lab_l3

    We are investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu