FAS Research Computing - OOD down; VMs may disconnect – Hændelsesdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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OOD down; VMs may disconnect

Løst
Operationel
Påbegyndt over 1 år sidenVarede 44 minutter

Påvirket

VDI/OpenOnDemand

Stort udfald fra 10:06 PM til 10:50 PM

Cannon Open OnDemand/VDI

Stort udfald fra 10:06 PM til 10:50 PM

Software & Licensing

Delvist udfald fra 10:06 PM til 10:36 PM, Operationel fra 10:36 PM til 10:50 PM

License Servers

Delvist udfald fra 10:06 PM til 10:36 PM, Operationel fra 10:36 PM til 10:50 PM

Websites & Tools

Stort udfald fra 10:06 PM til 10:36 PM, Begrænset drift fra 10:06 PM til 10:36 PM, Operationel fra 10:36 PM til 10:50 PM

Coldfront

Begrænset drift fra 10:06 PM til 10:36 PM, Operationel fra 10:36 PM til 10:50 PM

Opdateringer
  • Løst
    Løst

    OpenOnDemand/OOD is now operational.

  • Overvåger
    Overvåger

    OpenOnDemand/OOD (rcood/fasseood) is still experiencing issues. Not ETA.

    These other components should be functional again.

    Services

    • Citrix (rcapps, TMS)

    • Spinal

    • FIINE

    • IFX (portal, approvals, billing)

    • Software licenses

    VMS

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa

  • Undersøger
    Undersøger

    Several VMs and some services are currently degraded or down. This includes:

    • Cannon OOD

    • Citrix

    • Spinal

    • FIINE

    • IFX

    • Some software license

    Group specific:

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa


    Continued network maintenance may result in VPN connections being dropped. We are working to rectify this and will continue to update.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu