FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Hændelsesdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Løst
Operationel
Påbegyndt over 3 år sidenVarede cirka 2 timer

Påvirket

OpenOnDemand/OOD

Operationel fra 3:00 PM til 4:55 PM

Cannon Open OnDemand

Operationel fra 3:00 PM til 4:55 PM

Storage

Operationel fra 3:00 PM til 4:55 PM

CEPH Storage Boston (Tier 2)

Operationel fra 3:00 PM til 4:55 PM

Websites & Tools

Operationel fra 3:00 PM til 4:55 PM

FASRC Ticket System (ServiceNow)

Operationel fra 3:00 PM til 4:55 PM

Opdateringer
  • Opdatering
    UTC
    Opdatering

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Løst
    UTC
    Løst

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identificeret
    UTC
    Identificeret

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu