FAS Research Computing - holynfs01 read-only mode - only affects certain NCF shares – Incident details

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holynfs01 read-only mode - only affects certain NCF shares

Resolved
Operational
Started about 2 years agoLasted 19 days

Affected

Storage

Operational from 7:54 PM to 7:54 PM, Degraded performance from 7:54 PM to 1:55 PM

Holyoke Specialty Storage

Operational from 7:54 PM to 7:54 PM, Degraded performance from 7:54 PM to 1:55 PM

Updates
  • Resolved
    UTC
    Resolved

    All holynfs01 shares have been migrated or evacuated. Closing this incident. Holynfs01 remains online in read-only mode, but no shares rely on it now.

  • Investigating
    UTC
    Investigating

    holynfs01 has experienced a hardware failure. We have set all shares to read-only mode while we retrieve data from this server.

    If your group requires a writable space in the interim, please reach out and we will set one up for you or use scratch space for now.

    This only affects a handful of NCF shares, most inactive. But we are notifying all to cast a wide net.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu