FAS Research Computing - holynfs01 read-only mode - only affects certain NCF shares – Incident details

Boston Specialty Storage experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

holynfs01 read-only mode - only affects certain NCF shares

Resolved
Operational
Started over 1 year agoLasted 19 days

Affected

Storage

Operational from 7:54 PM to 7:54 PM, Degraded performance from 7:54 PM to 1:55 PM

Holyoke Specialty Storage

Operational from 7:54 PM to 7:54 PM, Degraded performance from 7:54 PM to 1:55 PM

Updates
  • Resolved
    Resolved

    All holynfs01 shares have been migrated or evacuated. Closing this incident. Holynfs01 remains online in read-only mode, but no shares rely on it now.

  • Investigating
    Investigating

    holynfs01 has experienced a hardware failure. We have set all shares to read-only mode while we retrieve data from this server.

    If your group requires a writable space in the interim, please reach out and we will set one up for you or use scratch space for now.

    This only affects a handful of NCF shares, most inactive. But we are notifying all to cast a wide net.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu