FAS Research Computing - Software modules not available – Incident details

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Software modules not available

Resolved
Partial outage
Started about 3 years agoLasted 36 minutes

Affected

Software & Licensing

Partial outage from 7:12 PM to 7:48 PM

Software & Modules

Partial outage from 7:12 PM to 7:48 PM

Updates
  • Resolved
    UTC
    Resolved

    Modules should be available again across Cannon and FASSE. If you have an open session, please log out and log in again to use modules.

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    An unexpected bug has broken software module availability at this time. Module commands such as module load, module spider, etc may not work.

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu