MGHPCC - issues affecting some connectivity - Incident details - FAS Research Computing

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MGHPCC - issues affecting some connectivity

Resolved

Operational

Started over 3 years agoApril 22, 2023Lasted about 3 hoursApril 22, 20232:215:25 PMUTC

Affected

Cannon Cluster

Cannon Compute Cluster (Holyoke)

FASSE Cluster

FASSE Compute Cluster (Holyoke)

Updates

Resolved
April 22, 2023 at 5:25 PMUTC
Resolved
April 22, 2023 at 5:25 PMUTC
This incident has been resolved.

Network admins found that one of the line cards on the Nexus core switch was not functioning correctly and dropping IPv4 traffic randomly. The card will be replaced as soon as possible. In the meantime, it has been isolated and connectivity has returned to normal

Thanks for your patience.
FASRC
Investigating
April 22, 2023 at 2:21 PMUTC
Investigating
April 22, 2023 at 2:21 PMUTC
We are currently investigating this incident. The majority of services appear to be working normally, but reports of random storage or service connectivity indicate an issue with networking or power at MGHPCC.

Updates to follow as we know more.

FAS Research Computing - MGHPCC - issues affecting some connectivity – Incident details

MGHPCC - issues affecting some connectivity