FAS Research Computing - Harvard DNS continues to experience outages – Incident details

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Status page for the Harvard FAS Research Computing cluster and other resources.

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GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Harvard DNS continues to experience outages

Resolved
Operational
Started about 2 years agoLasted 1 day

Affected

External Resources - Service Providers

Operational from 6:50 PM to 12:18 AM

Harvard DNS System

Operational from 6:50 PM to 12:18 AM

Updates
  • Resolved
    Resolved

    As far as we are aware, Harvard's DNS issues are resolved.

  • Identified
    Identified

    Harvard's DNS (name resolution system which translates hostnames to IP addresses) continues to experience degradation and periodic outages. This issue may affect access to any hostname/address ending in harvard.edu.

    While this should not affect jobs inside the cluster, it will impact other resources users are trying to access including reaching login nodes, VPN, websites, drive mapping, this status page, etc.

    This is a university-wide issue and outside FASRC's control. We will continue to monitor the situation, but for mire information please see Harvard's status page (which may also be inaccessible at times): https://status.huit.harvard.edu/

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu