FAS Research Computing - Portal approval emails – Incident details

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GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Portal approval emails

Resolved
Operational
Started almost 3 years agoLasted less than a minute

Affected

Websites & Tools

Operational from 6:10 PM to 6:10 PM

Portal (portal.rc)

Operational from 6:10 PM to 6:10 PM

Updates
  • Resolved
    Resolved

    A problem with the outgoing mail system the Portal uses to send approval and account emails has been found and fixed.

    You may be receiving late notices now. If you receive approval emails and find nothing to approve when following the link, this is why. Apologies for the inconvenience. Additional monitoring is being put into place.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu