FAS Research Computing - История на известията

Всички системи работят

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Работи

SLURM Scheduler - Cannon - Работи

Cannon Compute Cluster (Holyoke) - Работи

Boston Compute Nodes - Работи

GPU nodes (Holyoke) - Работи

seas_compute - Работи

Работи

SLURM Scheduler - FASSE - Работи

FASSE Compute Cluster (Holyoke) - Работи

Работи

Kempner Cluster CPU - Работи

Kempner Cluster GPU - Работи

Работи

FASSE login nodes - Работи

Работи

Cannon Open OnDemand - Работи

FASSE Open OnDemand - Работи

Работи

Netscratch (Global Scratch) - Работи

Home Directory Storage - Boston - Работи

Tape - (Tier 3) - Работи

Holylabs - Работи

Isilon Storage Holyoke (Tier 1) - Работи

Holystore01 (Tier 0) - Работи

HolyLFS04 (Tier 0) - Работи

HolyLFS05 (Tier 0) - Работи

HolyLFS06 (Tier 0) - Работи

Holyoke Tier 2 NFS (new) - Работи

Holyoke Specialty Storage - Работи

holECS - Работи

Isilon Storage Boston (Tier 1) - Работи

BosLFS02 (Tier 0) - Работи

Boston Tier 2 NFS (new) - Работи

CEPH Storage Boston (Tier 2) - Работи

Boston Specialty Storage - Работи

bosECS - Работи

Samba Cluster - Работи

Globus Data Transfer - Работи

История на известията

апр 2022

boslogin04 down
  • Решен
    Решен

    boslogin04 is back up

  • Идентифициран
    Идентифициран

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Решен
    Решен

    Please contact us if you see any lingering node issues.

  • Идентифициран
    Идентифициран

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Решен
    Решен

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Наблюдаваме
    Наблюдаваме

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Разследва се
    Разследва се

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Наблюдаваме
    Наблюдаваме

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

мар 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • Решен
    Решен

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Идентифициран
    Идентифициран

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • Решен
    Решен

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Идентифициран
    Идентифициран

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Разследва се
    Разследва се

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • Решен
    Решен

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Разследва се
    Разследва се

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

фев 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
  • Решен
    Решен

    This issue has been resolved.

  • Идентифициран
    Идентифициран

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
  • Решен
    Решен

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
  • Решен
    Решен

    This issue has been resolved and holystore01 is back to normal.

  • Наблюдаваме
    Наблюдаваме

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Идентифициран
    Идентифициран

    holystore01 may be inaccessible on some cluster nodes.

  • Разследва се
    Разследва се

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

фев 2022 до апр 2022

Следващ

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu