FAS Research Computing - Ticket system slow – Подробности за инцидента

Частично намалена производителност

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Ticket system slow

Решен
Работи
Започнал преди около 2 годиниПродължи около час

Засегнати

Websites & Tools

Намалена производителност от 4:30 PM до 5:25 PM

FASRC Ticket System (ServiceNow)

Намалена производителност от 4:30 PM до 5:25 PM

Актуализации
  • Решен
    Решен
    This incident has been resolved.
  • Идентифициран
    Идентифициран

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Разследва се
    Разследва се

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu