FAS Research Computing - holylabs inaccessible - cluster paused – Подробности за инцидента

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holylabs inaccessible - cluster paused

Решен
Работи
Започнал преди почти 3 годиниПродължи около 22 часа

Засегнати

Cannon Cluster

Работи от 6:00 PM до 4:02 PM

SLURM Scheduler - Cannon

Работи от 6:00 PM до 4:02 PM

Cannon Compute Cluster (Holyoke)

Работи от 6:00 PM до 4:02 PM

Boston Compute Nodes

Работи от 6:00 PM до 4:02 PM

GPU nodes (Holyoke)

Работи от 6:00 PM до 4:02 PM

OpenOnDemand/OOD

Работи от 6:00 PM до 4:02 PM

Актуализации
  • Решен
    Решен

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Разследва се
    Разследва се

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Решен
    Решен

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Идентифициран
    Идентифициран

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Разследва се
    Разследва се

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu