FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Подробности за инцидента

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Решен
Работи
Започнал преди над 3 годиниПродължи около 2 часа

Засегнати

VDI/OpenOnDemand

Работи от 3:00 PM до 4:55 PM

Cannon Open OnDemand/VDI

Работи от 3:00 PM до 4:55 PM

Storage

Работи от 3:00 PM до 4:55 PM

CEPH Storage Boston (Tier 2)

Работи от 3:00 PM до 4:55 PM

Websites & Tools

Работи от 3:00 PM до 4:55 PM

FASRC Ticket System (ServiceNow)

Работи от 3:00 PM до 4:55 PM

Актуализации
  • Актуализация
    Актуализация

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Решен
    Решен

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Идентифициран
    Идентифициран

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu