FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Подробности за инцидента

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VM issue affecting FASSE VDI and Tier2 storage

Решен
Частично прекъсване
Започнал преди почти 5 годиниПродължи 1 час 41 минути

Засегнати

OpenOnDemand/OOD

Частично прекъсване от 4:00 PM до 5:42 PM

FASSE Open OnDemand

Частично прекъсване от 4:00 PM до 5:42 PM

Storage

Частично прекъсване от 4:00 PM до 5:42 PM

CEPH Storage Boston (Tier 2)

Частично прекъсване от 4:00 PM до 5:42 PM

Virtual Machines

Частично прекъсване от 4:00 PM до 5:42 PM

Virtual Infrastructure - Holyoke

Частично прекъсване от 4:00 PM до 5:42 PM

Актуализации
  • Решен
    UTC
    Решен

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Идентифициран
    UTC
    Идентифициран

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Разследва се
    UTC
    Разследва се

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu