FAS Research Computing - سجل التاريخ

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
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SLURM Scheduler - Cannon - أداء متدهور

Cannon Compute Cluster (Holyoke) - أداء متدهور

Boston Compute Nodes - أداء متدهور

GPU nodes (Holyoke) - أداء متدهور

seas_compute - أداء متدهور

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SLURM Scheduler - FASSE - جاهز للعمل

FASSE Compute Cluster (Holyoke) - جاهز للعمل

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Kempner Cluster CPU - جاهز للعمل

Kempner Cluster GPU - جاهز للعمل

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FASSE login nodes - جاهز للعمل

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Cannon Open OnDemand - جاهز للعمل

FASSE Open OnDemand - جاهز للعمل

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Netscratch (Global Scratch) - جاهز للعمل

Home Directory Storage - Boston - جاهز للعمل

Tape - (Tier 3) - جاهز للعمل

Holylabs - جاهز للعمل

Isilon Storage Holyoke (Tier 1) - جاهز للعمل

Holystore01 (Tier 0) - جاهز للعمل

HolyLFS04 (Tier 0) - جاهز للعمل

HolyLFS05 (Tier 0) - جاهز للعمل

HolyLFS06 (Tier 0) - جاهز للعمل

Holyoke Tier 2 NFS (new) - جاهز للعمل

Holyoke Specialty Storage - جاهز للعمل

holECS - جاهز للعمل

Isilon Storage Boston (Tier 1) - جاهز للعمل

BosLFS02 (Tier 0) - جاهز للعمل

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CEPH Storage Boston (Tier 2) - جاهز للعمل

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bosECS - جاهز للعمل

Samba Cluster - جاهز للعمل

Globus Data Transfer - جاهز للعمل

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ديسمبر 2025

Scheduling down on Cannon
  • تم الحل
    تم الحل

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • تحديث
    تحديث

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • تحقيق
    تحقيق

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • تم الحل
    تم الحل
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • تحقيق
    تحقيق
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • تم الحل
    تم الحل

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • تحقيق
    تحقيق

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • تم الحل
    تم الحل

    This incident has been resolved. All Tier 1 shares are accessible.

  • تحقيق
    تحقيق

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • تم الحل
    تم الحل

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • تحقيق
    تحقيق

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

نوفمبر 2025

Coldfront outage
  • تم الحل
    تم الحل

    This alert was a false alarm. Coldfront is operating normally.

  • تحقيق
    تحقيق
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • تم الحل
    تم الحل

    This test incident has been resolved.

  • تحقيق
    تحقيق

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • تم الحل
    تم الحل
    The Slurm scheduler is back online.
  • محدد
    محدد
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • مكتمل
    نوفمبر 14, 2025 في 23:00
    مكتمل
    نوفمبر 14, 2025 في 23:00
    Maintenance has completed successfully
  • قيد التقدم
    نوفمبر 14, 2025 في 22:00
    قيد التقدم
    نوفمبر 14, 2025 في 22:00
    Maintenance is now in progress
  • مخطط
    نوفمبر 14, 2025 في 22:00
    مخطط
    نوفمبر 14, 2025 في 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • تم الحل
    تم الحل

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • محدد
    محدد
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

أكتوبر 2025

Holystore01 is degraded.
  • تم الحل
    تم الحل
    This incident has been resolved.
  • تحقيق
    تحقيق

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • تم الحل
    تم الحل

    The license server is responding normally again.

  • تحديث
    تحديث
    We are currently investigating this incident.
  • تحقيق
    تحقيق

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • مكتمل
    أكتوبر 06, 2025 في 17:00
    مكتمل
    أكتوبر 06, 2025 في 17:00
    Maintenance is now in progress
  • قيد التقدم
    أكتوبر 06, 2025 في 13:00
    قيد التقدم
    أكتوبر 06, 2025 في 13:00
    Maintenance is now in progress
  • مخطط
    أكتوبر 06, 2025 في 13:00
    مخطط
    أكتوبر 06, 2025 في 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • تم الحل
    تم الحل

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • محدد
    محدد

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

أكتوبر 2025 ألى ديسمبر 2025

التالي

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu