FAS Research Computing - Netscratch - some directories stalled/unavailable – تفاصيل الحادثة

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Netscratch - some directories stalled/unavailable

تم الحل
انقطاع جزئي
بدأ في منذ أكثر من سنةاستمر يوم واحد

متأثر

Storage

انقطاع جزئي من 3:05 PM ألى 3:12 PM, جاهز للعمل من 3:12 PM ألى 2:52 PM, انقطاع جزئي من 2:52 PM ألى 4:24 PM

Netscratch (Global Scratch)

انقطاع جزئي من 3:05 PM ألى 3:12 PM, جاهز للعمل من 3:12 PM ألى 2:52 PM, انقطاع جزئي من 2:52 PM ألى 4:24 PM

التحديثات
  • تم الحل
    UTC
    تم الحل
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • محدد
    UTC
    محدد

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • تم الحل
    UTC
    تم الحل
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • تحقيق
    UTC
    تحقيق
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu