FAS Research Computing - Netscratch - some directories stalled/unavailable – تفاصيل الحادثة

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إظهار الحالة الحالية

Netscratch - some directories stalled/unavailable

تم الحلانقطاع جزئي25 ساعة 18 دقيقة

متأثر

Storage

انقطاع جزئي من 3:05 PM إلى 3:12 PM, يعمل بشكل طبيعي من 3:12 PM إلى 2:52 PM, انقطاع جزئي من 2:52 PM إلى 4:24 PM

Netscratch (Global Scratch)

انقطاع جزئي من 3:05 PM إلى 3:12 PM, يعمل بشكل طبيعي من 3:12 PM إلى 2:52 PM, انقطاع جزئي من 2:52 PM إلى 4:24 PM

  • تم الحلUTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • تم التحديدUTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • تم الحلUTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • قيد التحقيقUTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu