FAS Research Computing - Ticket system slow – تفاصيل الحادثة

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Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

تم الحل
جاهز للعمل
بدأ في منذ سنتين تقريبااستمر ساعة واحدة تقريباً

متأثر

Websites & Tools

أداء متدهور من 4:30 PM ألى 5:25 PM

FASRC Ticket System (ServiceNow)

أداء متدهور من 4:30 PM ألى 5:25 PM

التحديثات
  • تم الحل
    تم الحل
    This incident has been resolved.
  • محدد
    محدد

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • تحقيق
    تحقيق

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu