FAS Research Computing - Ticket system slow – تفاصيل الحادثة

جميع الأنظمة تعمل بشكل طبيعي

Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

تم الحل
يعمل بشكل طبيعي
بدأ في منذ أكثر من سنتيناستمر 55 دقيقة

متأثر

Websites & Tools

أداء متدهور من 4:30 PM إلى 5:25 PM

FASRC Ticket System (ServiceNow)

أداء متدهور من 4:30 PM إلى 5:25 PM

التحديثات
  • تم الحل
    UTC
    تم الحل
    This incident has been resolved.
  • تم التحديد
    UTC
    تم التحديد

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • قيد التحقيق
    UTC
    قيد التحقيق

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu