FAS Research Computing - holylabs inaccessible - cluster paused – تفاصيل الحادثة

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

تم الحل
يعمل بشكل طبيعي
بدأ في منذ 3 سنوات تقريباًاستمر 22 ساعة دقيقتان

متأثر

Cannon Cluster

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

SLURM Scheduler - Cannon

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

Cannon Compute Cluster (Holyoke)

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

Boston Compute Nodes

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

GPU nodes (Holyoke)

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

OpenOnDemand/OOD

يعمل بشكل طبيعي من 6:00 PM إلى 4:02 PM

التحديثات
  • تم الحل
    UTC
    تم الحل

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • قيد التحقيق
    UTC
    قيد التحقيق

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • تم الحل
    UTC
    تم الحل

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • تم التحديد
    UTC
    تم التحديد

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • قيد التحقيق
    UTC
    قيد التحقيق

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu