FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – تفاصيل الحادثة

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

تم الحل
جاهز للعمل
بدأ في منذ أكثر من 3 سنواتاستمر ساعتين تقريبا

متأثر

VDI/OpenOnDemand

جاهز للعمل من 3:00 PM ألى 4:55 PM

Cannon Open OnDemand/VDI

جاهز للعمل من 3:00 PM ألى 4:55 PM

Storage

جاهز للعمل من 3:00 PM ألى 4:55 PM

CEPH Storage Boston (Tier 2)

جاهز للعمل من 3:00 PM ألى 4:55 PM

Websites & Tools

جاهز للعمل من 3:00 PM ألى 4:55 PM

FASRC Ticket System (ServiceNow)

جاهز للعمل من 3:00 PM ألى 4:55 PM

التحديثات
  • تحديث
    تحديث

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • تم الحل
    تم الحل

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • محدد
    محدد

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu