VM and Ceph infrastructure issues - also affects FASRC ticket system - تفاصيل الحادثة - FAS Research Computing

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

VM and Ceph infrastructure issues - also affects FASRC ticket system

تم الحل

يعمل بشكل طبيعي

بدأ في منذ أكثر من 3 سنواتيناير 19, 2023استمر ساعة واحدة 55 دقيقةيناير 19, 202315:0016:55UTC

متأثر

OpenOnDemand/OOD

Cannon Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Websites & Tools

FASRC Ticket System (ServiceNow)

التحديثات

تحديث
يناير 24, 2023 في 19:41UTC
تحديث
يناير 24, 2023 في 19:41UTC
The Ceph/VM cluster issues have subsided and performance should be back to normal.
تم الحل
يناير 19, 2023 في 16:55UTC
تم الحل
يناير 19, 2023 في 16:55UTC
The virtual infrastructure is responding normally again.
This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.
تم التحديد
يناير 19, 2023 في 15:00UTC
تم التحديد
يناير 19, 2023 في 15:00UTC
An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

Updates will be posted here.

FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – تفاصيل الحادثة

VM and Ceph infrastructure issues - also affects FASRC ticket system