FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – تفاصيل الحادثة

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VM issue affecting FASSE VDI and Tier2 storage

تم الحل
انقطاع جزئي
بدأ في منذ ما يقارب 5 سنواتاستمر ساعة واحدة 41 دقيقة

متأثر

OpenOnDemand/OOD

انقطاع جزئي من 4:00 PM إلى 5:42 PM

FASSE Open OnDemand

انقطاع جزئي من 4:00 PM إلى 5:42 PM

Storage

انقطاع جزئي من 4:00 PM إلى 5:42 PM

CEPH Storage Boston (Tier 2)

انقطاع جزئي من 4:00 PM إلى 5:42 PM

Virtual Machines

انقطاع جزئي من 4:00 PM إلى 5:42 PM

Virtual Infrastructure - Holyoke

انقطاع جزئي من 4:00 PM إلى 5:42 PM

التحديثات
  • تم الحل
    UTC
    تم الحل

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • تم التحديد
    UTC
    تم التحديد

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • قيد التحقيق
    UTC
    قيد التحقيق

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu