VM issue affecting FASSE VDI and Tier2 storage - تفاصيل الحادثة - FAS Research Computing - Status

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

VM issue affecting FASSE VDI and Tier2 storage

تم الحل

انقطاع جزئي

بدأ في منذ أكثر من 4 سنواتيناير 16, 2022استمر ساعتين تقريبايناير 16, 202216:0017:42UTC

متأثر

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

التحديثات

تم الحل
يناير 16, 2022 في 17:42UTC
تم الحل
يناير 16, 2022 في 17:42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
محدد
يناير 16, 2022 في 17:11UTC
محدد
يناير 16, 2022 في 17:11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
تحقيق
يناير 16, 2022 في 16:00UTC
تحقيق
يناير 16, 2022 في 16:00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc