FAS Research Computing - Status Page

Boston Specialty Storage experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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fs2k02 filesystem unavailable
  • Update
    Update

    Attempts to replace hardware with spares available in Boston were not successful. FASRC staff will need to travel to Holyoke tomorrow (Thursday) for parts and then return to Boston to try again with new parts.

    No ETA.

  • Update
    Update

    This is a hardware issue and cannot be corrected remotely, requiring a physical visit from the FASRC storage team to troubleshoot.
    No ETA at this time.

  • Identified
    Identified
    Remaining shares on fs2k02, including NMR, may be inaccessible or unstable. We are aware and investigating. This is an older server which is failing and slated for decommission as soon as we can move the remaining shares elsewhere.
NESE tape system maintenance 12/1/25-12/5/25
Scheduled for December 01, 2025 at 11:00 AM – December 06, 2025 at 11:00 AM 5 days
  • Planned
    December 01, 2025 at 11:00 AM
    Planned
    December 01, 2025 at 11:00 AM

    NESE, the Northeast Storage Exchange at MGHPCC which supplies the Tier3 tape service used by FASRC, will be offline for maintenance on the system Dec 1st - 5th. There will be ongoing performance-affecting maintenance until Dec 12th. Please see below for details.

    WHO: Any lab who has or is moving data to tape.

    IMPACT: No access 12/1/25 - 12/5/25. Reduced performance 12/5/25 - 12/12/25.

    NESE tape system maintenance and major software upgrade is scheduled to begin on December 1, 2025. As a result, the NESE Tape service will be offline from December 1 to December 5.

    Starting December 8 through December 12, the service will be back online with reduced performance. All maintenance activities are planned to conclude on December 12, 2025.

Operational

SLURM Scheduler - Cannon - Operational

Cannon Compute Cluster (Holyoke) - Operational

Boston Compute Nodes - Operational

GPU nodes (Holyoke) - Operational

seas_compute - Operational

Operational

SLURM Scheduler - FASSE - Operational

FASSE Compute Cluster (Holyoke) - Operational

Operational

Kempner Cluster CPU - Operational

Kempner Cluster GPU - Operational

Operational

FASSE login nodes - Operational

Operational

Cannon Open OnDemand/VDI - Operational

FASSE Open OnDemand/VDI - Operational

Partial outage

Netscratch (Global Scratch) - Operational

Home Directory Storage - Boston - Operational

Tape - (Tier 3) - Operational

Holylabs - Operational

Isilon Storage Holyoke (Tier 1) - Operational

Holystore01 (Tier 0) - Operational

HolyLFS04 (Tier 0) - Operational

HolyLFS05 (Tier 0) - Operational

HolyLFS06 (Tier 0) - Operational

Holyoke Tier 2 NFS (new) - Operational

Holyoke Specialty Storage - Operational

holECS - Operational

Isilon Storage Boston (Tier 1) - Operational

BosLFS02 (Tier 0) - Operational

Boston Tier 2 NFS (new) - Operational

CEPH Storage Boston (Tier 2) - Operational

Boston Specialty Storage - Partial outage

bosECS - Operational

Samba Cluster - Operational

Globus Data Transfer - Operational

Recent notices

No notices reported for the past 7 days

Show notice history
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